Privacy Policy — Tiger Chat Voice

Last updated: 2026-09-15

Welcome to Tiger Chat Voice (the “App”, “we”). The App is a social voice-chat platform: live voice rooms, private and group chats, posts (Moments), virtual gifts, levels and privileges. This policy explains what data we collect, why, who we share it with, and how you control it. By using the App you agree to this policy.

1. Data we collect

a) Data you provide:

• Account data: when you sign in with Google we receive your name, email address, profile photo and Google ID. If your account is linked to a phone number we store the number and a hashed password (never the plain password).
• Profile: nickname, avatar, album photos, bio, gender, birthday and country — all optional and visible to other users.
• Content: text messages, photos, voice messages and videos you send in chats; posts and comments; room names, images and messages.
• Reports and support: what you send through “Report a problem” or when reporting a user or content.

b) Data generated by your use:

• In-app activity: rooms you join, followers and following, gifts sent and received, levels, badges, privileges, and your virtual-currency history.
• Voice in rooms: audio in voice rooms is streamed live between participants through our real-time communication provider; we do not record or store it. We request microphone permission only when you take a mic seat or record a voice message.
• Device and connection data: device model, operating system, app version, device language, IP address, push-notification token (to deliver notifications), and crash logs.

c) Purchases: virtual-currency purchases are processed exclusively by Google Play. We receive only the purchase confirmation and product ID; we never see your card or payment details.

We do not collect your precise location or your contacts, and we only access a photo you choose yourself through the system photo picker.

2. How we use data

• To provide the service: your account, voice rooms, chats, gifts, levels and privileges.
• To show your profile and content to other users according to your privacy settings.
• To send notifications (new message, new follower, invitations…) — you can turn them off in your device settings.
• Safety: preventing fraud and fake accounts, reviewing reports, and enforcing our Terms of Use.
• Improving the App and fixing crashes using aggregated analytics.
• Complying with applicable law and binding legal requests.

We do not sell your personal data and do not use it for third-party personalised advertising.

3. Sharing

• Other users: your public profile and your content in rooms and posts are visible to them; private messages are visible only to the participants of the conversation.
• Service providers acting on our behalf, only as needed: Google (Sign-In, Google Play billing, Firebase for notifications, analytics and crash reporting), our real-time voice provider (Zego), and our server hosting provider.
• Legal authorities: where required by law, or to protect users’ safety and prevent harm.

4. Retention and account deletion

• We keep your data while your account is active.
• You can delete your account at any time in Me → Settings → Delete account, or by request at https://moseba.online/delete-account.
• On deletion the account is deactivated immediately and your profile disappears from the App. Within 60 days your profile data is permanently erased (name, photos, album, bio, phone number, email, Google ID). The grace period lets you recover an account deleted by mistake by contacting us.
• We may keep transaction and virtual-currency records in de-identified form where required by law or for fraud prevention. Messages you sent to others may remain visible to them.
• Unused coins, privileges and purchases are lost on deletion and cannot be restored.

5. Security

Data between the App and our servers is encrypted in transit (HTTPS), passwords are stored as secure hashes, and server access is restricted to authorised personnel. No system is 100% secure, so please keep your sign-in details private.

6. Your rights and choices

• View and edit your profile data in the App.
• Control privacy settings such as hiding visits and presence.
• Block and report any user or content.
• Revoke microphone and notification permissions in your device settings.
• Request a copy or deletion of your data using the contact details below.

7. Children

The App is intended for users aged 18 and over. We do not knowingly collect data from anyone younger. If we learn that an account belongs to a minor we will delete it. Parents who believe their child created an account should contact us.

8. Changes

We may update this policy from time to time. We will change the “Last updated” date above and notify you in the App of material changes.

9. Contact

Responsible party: Ahmed Alselum

• Email: asloom450@gmail.com
• In the app: Me → Settings → Report a problem.
• Account deletion request: https://moseba.online/delete-account